Elite Agent
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Ask the Coach: How to get out of the sales rut
Q. Any tips to get yourself out of a sales slump or rut? – Paul Ephron, Richardson & Wrench Bondi Junction The first thing is to let go of the past and don’t think about the future; just focus on what’s important right now – the present. Thinking about the past and the future can bring anxiety and stress. High achievers are…
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Video of the Week – A sublime harbourfront residence
Want to see your video featured here? Send in your property videos to editor@eliteagent.com… More videos of the week
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37 lessons to 10x business growth
Before its acquisition by US powerhouse Douglas Elliman, California’s prestigious Teles Properties experienced 10x growth in just five years. Realising success leaves clues, Sharran Srivatsaa summarises a decade of learning into 37 actionable takeaways.
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Is there a place for ego in real estate? Kate Strickland
Let’s talk about ‘ego’. The concept of ‘ego’ can translate to many different things. For the purpose of this article I am referring to the drive to think about yourself in a positive light, your level of self-promotion and a sense of your own importance. People often talk about ego as if it’s an evil beast; however, from where I’m…
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Smoothing the path to settlement through eConveyancing
From searching for the perfect property to bidding at auction and ultimately negotiating and settling, purchasing and selling their home is a stressful and complicated process for most buyers and sellers. And, despite a property’s booming sold sticker, the purchasing process often continues long after the auction hammer has slammed. Real estate agents are the public face of the property…
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How my pit crew has helped me get to where I am today: Kate Strickland
Growing up as a competitive athlete I have always worked to implement the most efficient tactics to reach peak performance. Operating at a high level is not about working harder and exhausting yourself – it’s about working smarter. But what does that even look like? In business, we should be working towards this same ideal. If you consider any elite…
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Industry Supplier Update: Spinify at AREC 2018
Spinify's Matt Bullock spoke to us about how their leaderboard platform works with CRMs and why personalised gamification creates better staff performance.
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How to build a team that will support success: Cathy Richards
In a five part series we caught up with some of the keynote speakers ahead of TBORE 2018 to find out more about their businesses, where great ideas come from and how they onboard new team members. Part five features Cathy Richards of Place Estate Agents.
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Behind the scenes on the Beepo Real Estate Study Tour
TRANSCRIPT I’m really impressed with the the people that they’ve got here, the resources, it’s just mind blowing. I’m actually blown away by the breadth of what staff here can do. They’re highly, highly intelligent people. They’re quite extraordinary really. So I was very very impressed. This tour has been fantastic, that we’ve got to see how everything is set…
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How to make outsourcing in the Philippines work for you
The idea of outsourcing often conjures up images of large factories or warehouses with bad working conditions, but the Beepo offices in the Clark Freeport and Special Economic Zone in the Philippines look much the same as any you would find elsewhere in the world. Split across two levels, with offices upstairs and a reception, canteen and break rooms downstairs, the…
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How staying curious can boost your business: Nick West
In a five part series we caught up with some of the keynote speakers ahead of TBORE 2018 to find out more about their businesses, where great ideas come from and how they onboard new team members. Part four features Nick West of Nelson Alexander.
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Why cybercriminals target real estate offices, and how you can avoid it
Cybercrime now outweighs drug trafficking as the most lucrative form of crime, and the real estate industry is fast becoming a preferred target. It’s no surprise considering the amount of money and wealth of personal information behind real estate transactions, or the fact that the industry is worth around $16 billion in Australia alone. It really is a gold-mining opportunity…
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How to turn your passion into great leadership: Emily-Jane Megraw
In a five part series we caught up with some of the keynote speakers ahead of TBORE 2018 to find out more about their businesses, where great ideas come from and how they onboard new team members. Part three features Emily-Jane Megraw of LJ Hooker Nerang.
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Olympian Anna Meares inspires at Connect 2018
Eleven-times world cycling champion and Olympic Gold medallist Anna Meares offered an inspirational perspective into the mindset and physical stamina required of champions when she presented at Connect 2018 on Tuesday. “My career success has not been defined by being undefeated. It’s been defined by overcoming challenge and adversity along the way,” she said. A coal miner’s daughter, Ms Meares…
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Should your agency be targeting offshore buyers?
As a global company with offices in Australia, China, the US and the UK operating a leading marketplace for off the plan property, we’ve learned a thing or two about attracting and targeting buyers all over the world. If you’re an agent who currently only sells to local buyers whilst your competitors seem to get a bigger slice of the…
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Why empathy is the key to good leadership: Sam Rigopoulos
In a five part series we caught up with some of the keynote speakers ahead of TBORE 2018 to find out more about their businesses, where great ideas come from and how they onboard new team members. Part two features Sam Rigopoulos of Jellis Craig.
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The Hon John Howard OM AC on leadership at Connect 2018
When it comes to leadership mistakes, former Prime Minister John Howard yesterday joked to Cass Charlesworth, his biggest was a shoddy cricket bowl against the Pakistani army in Kashmir. The infamous 2005 footage of the then PM’s bowling attempt has haunted the cricket tragic ever since; but, according to Mr Howard, the true test of leadership is learning not to…
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Why focusing on team culture makes you a better leader: Stefanie Dobro
In a five part series we caught up with some of the keynote speakers ahead of TBORE 2018 to find out more about their businesses, where great ideas come from and how they onboard new team members. Part One features Stefanie Dobro of Caporn Young.
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The First Ladies of First National Byron Bay
When First National Byron Bay principal and director Chris Hanley speaks of his agency, he talks in terms of the “likeable people” who make up his team. “Basically, they’re just good people who happen to be real estate agents,” he reflects. “We have four women who have made a huge contribution to us being named the top sales office of the…
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Tameka Smith takes the crown in PM Transform 2018
PM Transform 2018, in partnership with Real+, realestate.com.au and Rockend saw participants from across the country take part in a 30-day intensive training program, including live classes, daily challenges and exercises focused on helping them achieve their career goals. A number of industry-recognised coaches and trainers participated, delivering live sessions and exclusive training content for the participants across the month.…
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How to avoid loneliness at the top
Despite the fact that many contemporary leadership environments now have become a flat leadership structure, millennial open-office collaborative affair, the essence of leadership is still the same. The buck stops with somebody. When the hard decisions need to be made, when the responsibility for everything needs to be taken, when taking the risks at the highest level is required and when…
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Industry Supplier Update: Agentbox at AREC 2018
TRANSCRIPT Agentbox is Australia’s leading CRM. We actually work with more of the top agents in Australia than anyone else, which is actually over 30 per cent, and 20 per cent of the top offices. We’ve been able to build an end-to-end solution for sales and leasing. We’ve also been very excited to announce that we’re the first platform that’s…
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The ex-banker turned Double Centurion: Jason Roach
A banker for 20 years, it was a connection with Charles Tarbey and a desire to stop travelling for work which drew Jason Roach to real estate. Now he’s the principal of C21 Northside – Lindfield and a holder of the network’s prestigious Double Centurion status. One of the striking things about Jason Roach’s career is that he hasn’t seen…
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Peter Gilchrist: Collaborate or Compete?
I would estimate that 90 per cent of those in a leadership role are also still in the sales room, competing with the rest of the team on all levels. In addition, many oversee property management, with sometimes as many as 600 properties on the rent roll. If that is not complicated enough, these ‘leaders’ are also in charge of everything from…
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Empowering for Growth: Sunil Kumar
Reliance Real Estate CEO Sunil Kumar chose to focus on respect and empowerment when he opened his first office in 2011. That philosophy has seen his agency ranked the eighth fastest growing business in Australia.
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Who is measuring customer experience? Leanne Howard
The customer experience will keep the industry relevant in the future. But to be truly successful in delivering someone needs to 'own it' says RER Network Head of Growth and Engagement Leanne Howard.
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Industry Supplier Update: @realty at AREC 2018
TRANSCRIPT @realty is a modern real estate agency. We are basically a platform that allows agents to run their own business under the @realty brand. So, typically, agents can hit a glass ceiling in an office that they’re currently working in. Their only option was generally to go and start their own office. But of course, with that comes the…
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Should anyone working in off the plan property be optimistic?
I’ve worked in the off the plan property industry for almost 15 years now, so have seen the industry shift gears more than a few times. But recently we have been confronted with an unprecedented storm of activity causing uncertainty, from scathing media headlines to banking Royal Commissions to cash-grabbing state governments. So I did what any CEO of a…
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Eddie Cetin: I got 99 problems, but a database ain’t one…
As a real estate agent your database is your daily go-to. Powering your business forward, it should allow you to see hot vendors, ready-to-go buyers and appointments at a glance to help you get the most from every day. However, this doesn’t mean creating an overly-complex database with an impossible number of categories; in fact, too many categories can lead to overwhelm. If – after a…
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Using auctions in your marketplace: Josh Hart
Other videos in this series TRANSCRIPT I think in my marketplace one of the key things is actually using auction. We’re a marketplace which doesn’t regularly go down that track but an auction’s all about transparency and showing the full scope of where the market is at. So, I would encourage people in my marketplace to actually use it with…
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Using auctions to build on experience: Karl Secondis
Other videos in this series TRANSCRIPT My advice to an agent coming into real estate is to embrace the auction process because it is a fantastic platform to build your real estate career. It’s a great way to build your profile. Selling properties in less time, the days on market are reduced. You’re selling typically on an unconditional contract and…
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John Knight: How much should my business be making?
When I am presenting at industry conferences or hosting principal workshops, there is always one question I am asked: ‘How much should my business make?’ Usually when people ask this question they are really fishing for a benchmark profit percentage. It is a question that is hard to answer; hard, because every real estate business is different. It is near impossible to compare a sales-only business…
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National Auction Round Table: The Skills of Great Auctioneers with Justin Nickerson
Other videos in this series TRANSCRIPT Steve Carroll: I was talking to Nerida, the REA Economist, and she was saying that the climate is such that auctioneers are having to work even harder for their money. Is that fair? Justin Nickerson: I definitely think it’s coming down a little bit more now to the skill of the auctioneer because the…
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Focused and Fearless: Kelly Tickle
What was your first ever job and what did it teach you? My first job was at Target Brookside when I was in Year 10. It taught me communication skills. You need to be able to deal with all different people from all different walks of life and understand that everyone has a story. After a brief stint on the…
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