Elite Agent
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Productivity = Performance: Caroline Bolderston
‘PRODUCTIVITY’ is a bit of a buzzword, not just in the real estate industry but across all sectors – corporate, government, sports… But what does it really mean? What does improving your productivity do for you and your business? Productivity is about getting the most from the daily, weekly and monthly activities that are the drivers of your current and…
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National Auction Round Table Part 4: Auction or Private Treaty?
Other videos in this series TRANSCRIPT Steve Carroll: If we go right back to the beginning – so, someone logs on, they’re in research mode and one of the big questions that they they’re asking is “Who am I going to choose?” But maybe in addition to that, “Should I go to auction? Or should I go private treaty?” What…
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Industry Supplier Update: Style Bundle at AREC 2018
TRANSCRIPT Susan Beardsley: Hi, my name is Susan, I’m from Style Bundle. At Style Bundle, we’re all about tailored gift solutions for the property industry. Suzy Leys: We are the property gifting specialists. We tailor make gifting programs for our clients in the property industry. Susan Beardsley: We do it in a way that brings together a story for your…
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Every Agent Has a Story: Tara Bradbury
Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Tara Bradbury. Director of BDM Academy, who shares the key lessons she learned during her early days as a BDM. Review your management agreements and contracts regularly and ensure they are completed correctly. Follow…
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Socially minded meets social media at Digital Live 2018
When 200 agents take part in Digital Live 2018 later this year, many will walk away with invaluable skills to improve their standing in a brave new digital age. But far beyond social media, websites and digital literacy, their participation in the program will also make an invaluable difference to real children’s lives. This year proceeds from Digital Live will…
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Office of the future: Nick Boyd
Our industry has seen a remarkable transformation already: new emerging brands, new property portals offering referral fee leads and new customer service platforms introducing AI technology, just to name a few. Many of these advances and changes stem from external resources trying to either create positive steps in our industry or take a slice of the pie. All these changes…
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AREC 2018 Feature Interview: Taney Jain with Claudio Encina
TRANSCRIPT Claudio: Well, guess who stopped by the couch here at Elite Agent Magazine stand at AREC 2018? None other than Taney Jain. Taney, thank you for dropping in, my friend. Taney: Thank you so much. Claudio: You did your keynote this morning, and I’ve asked a few people, “Who is your favourite speaker?”. And you have come up every…
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National Auction Round Table Part 3: Crucial Conversations
Other videos in this series TRANSCRIPT Steve Carroll: What I’m hearing from the table is there’s never been a time where the need to actually have a conversation, agent to seller, to say, “This is what you need to do. This is the value of your property. This is the strategies you should play.” We all know that agents generally…
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Creating the future – Mark McLeod
I don’t know whether you have ever tried to write a song, but when I was younger and tried I couldn’t help just regurgitating a tune that already existed. Many people have been asked what the real estate office of the future may look like. It’s quite a challenge to answer, as the most difficult part is to separate yourself…
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Every Agent Has a Story: Kasey McDonald
Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Kasey McDonald, Director of Property Management Training Academy, who shares the key lessons she learned when responding to an email from a difficult client: Double-check the content and the recipients of your email before…
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How agents can make the digital shortlist with Valentina Borbone
Long before any consumer picks up the phone, they’re actively researching online, shortlisting the right person for the job. Valentina Borbone is an expert at ensuring businesses make that shortlist, and she’ll be applying this knowledge at Digital Live 2018 as she helps agents tap into best-practice recommendations in the online space. Looking at a host of areas ranging from…
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Augmented Reality: The Personal Touch by Diana Dugan
How long have you been in real estate? I’ve been in real estate for 10 years. I initially joined local franchise agencies in the Bayside area before starting my own company in 2011. It seems like only yesterday I branched out on my own, with a lot of nerves but also a lot of ideas and determination. How did you…
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Video of the Week – The ultimate trophy home
Want to see your video featured here? Send in your property videos to editor@eliteagent.com… More videos of the week
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AREC 2018 Feature Interview: Chris Helder with Samantha McLean
TRANSCRIPT Samantha: Hey everyone! Samantha McLean from from Elite Agent Magazine. I am here at AREC 2018 with our first interview of the day. It’s Chris Helder. Welcome, Chris. Chris: Thanks so much Sam. Good to be here. Samantha: We are so looking forward to seeing you at the end of the day. What are you going to be talking…
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National Auction Round Table Part 2: Relationship between Auctioneer and Agent
Other videos in this series TRANSCRIPT Steve Carroll: I want to talk the relationship between the agent and the auctioneer. You know, there’s never going to be a time when that’s more critical. If agents are listening to this or watching this, and we’ll just open this up to the floor, what advice would you give to agents? And I…
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The days of investors getting easy finance are gone: Nick Bendel
There’s been an important development in Australia’s mortgage market that real estate agents need to be across. APRA, the banking regulator, recently told lenders to be wary of letting investors borrow at “very high debt-to-income levels” – which it defined as any mortgage more than six times their income. Although APRA didn’t categorically ban loans above this six-times-income benchmark, banks…
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Stress-free end of financial year
Here are five things you can do to ease the EOFY burden. 1: PAY OUTSTANDING INVOICES The EOFY tends to see phones running hot and inboxes overflowing. Owners want the peace of mind of knowing that any outstanding invoices relating to their property are paid before the clock ticks over to a new financial year. When you receive a request…
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Eddie Cetin: Game on!
Tech companies – and clever principals – are exploiting agents’ natural inclinations towards play and competition by gamifying their team’s digital experiences, enhancing bottom-line results in the real world. So, whether riding high on the victory of a hard-won listing or slumping over their laptops, discouraged by losing business to their opposition, how can your team play along? Odds on, you’re already…
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Agents embrace accountability with BOLD 90
What separates the good agents from the best? Discipline and habits, says coach Caroline Bolderston. And she’s recently launched a coaching series focused on instilling both. A former high-performing agent herself, Caroline is renowned as a productivity and accountability ninja. Now she has designed a 90-day program to offer agents all the skills and accountability they require to achieve their…
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Video of the Week – Boss the floss
Want to see your video featured here? Send in your property videos to editor@eliteagent.com… More videos of the week
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Every Agent Has a Story: Nhi Chang
Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Nhi Chang, Product Owner at Console, who shares the key lessons she learned when one of her tenants fell into arrears. Always carry out due diligence; keep a checklist handy to ensure you cover…
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Despite an overall softening, the outlook is good for most Australian property markets
Property valuers Herron Todd White (HTW) have released their monthly Property Clock report for June, and they say that at the halfway point, the outlook is not as bleak as it was thought to be earlier on in the year. Commercial Commercial is good news in all states other than SA and NT according to the HTW report. Although the…
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Agents put to the test at Digital Live
Last year 100 agents embraced a six-month challenge that would see their online footprint assessed, improved and put to the test. It was a program devised to teach all the essential digital media skills and offer the mentoring of the finest coaches. Known as Digital Live, it’s now back, bigger and better, for a second year. Here’s an insight into…
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How agents can overcome ‘digital fatigue’: Justin Nickerson
The new wave of proptech disruption is seeing both residential and commercial agents introduced to a myriad of new technologies to streamline their sales process, showcase properties more favourably and reach new buyers (such as Gavl, Purplebricks, REALas, Next Address, StoreMatch, OpenAgent, Snaploader and Sellable). Auctioneer Justin Nickerson explains what agents should consider when choosing the latest quality tech to…
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Greg Taylor: Keeping it in the Family
Featuring a team who have been recognised statewide and nationally for both sales and property management, it boasts a rent roll fast approaching 2,000 properties. Most recently, Stanton & Taylor took out the title of Property Management Department of the Year at the NSW First National awards. Along the way, Stanton & Taylor has witnessed massive change in both the industry and…
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Oliver Koltovski: Life of a Salesman
Tell us a bit about yourself and your role at First National Dapto. I’ve been in sales since I was 16, when I started in retail and telecommunications. I gained a lot of experience providing a high level of customer service; it was a great foundation. I then went on to a management role for a national pool and spa…
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Dee Mangion: Career by Design
Dee, tell us about yourself and your position at RE/MAX. My principal, Hayley Elliott, shared her vision of opening a RE/MAX office in Mackay and asked me if I was interested in being part of a new team establishing the brand. I saw it as an exciting new challenge and a big leap forward, and I couldn’t be happier. Most…
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How efficiency can give you the edge: Evan Broadbent
Finding and implementing new processes can benefit agents significantly, not only through increased revenues or margins but often by providing their clients with a better level of service, cost savings or – even better – both. Currently, most agencies use a CRM software that assists them in the listing and selling process. This type of software has come a long way…
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National Auction Round Table Part 1: Around the Grounds
Other videos in this series TRANSCRIPT Steve Carroll: Why don’t I kick off with, “What’s happening in the market at the moment?” We’ll kick off with New South Wales. What’s happening in the market in Sydney and wider New South Wales? Anybody can attack the question and jump in as you feel fit. Stu Benson: My clearance rate up in…
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The six principles of persuasion in real estate
Way back in 1984, at about the time Apple was launching its first Macintosh and Michael Jackson’s ‘Thriller’ was dominating the music charts, psychologist Dr Robert Cialdini penned a literary number entitled ‘Influence: The Psychology of Persuasion’. In it, he outlined six principles of why people feel compelled to say “yes”. The book would go on to become a universal bestseller…
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